Service Standards

We provide the highest standard of service to all our clients. We regularly review our practices and procedures to ensure that we are meeting and exceeding our clients' requirements.

If delays are unavoidable, we liaise closely with instructing solicitors, if necessary finding alternative counsel able to provide the service required. 

We recognise the importance of deadlines. If you wish to contact the clerks or a barrister at night or at weekends, please ring the Chambers' switchboard for contact numbers.
 

We welcome and encourage feedback from solicitors and lay clients.

If for any reason you are not satisfied with the service you receive, please contact our Chambers' Manager, Sarah Webbe, on 0207 822 1272 or by email at swebbe@2tg.co.uk . 

We are always willing to explain our procedure for resolving concerns.  Any formal complaint will be investigated using Chambers' procedures and the Bar Standards Board guidelines.

Equality and Diversity

2tg is committed to the Equality and Diversity Code for the Bar. 

2tg promotes a culture where the individual is fairly treated and respected and diversity is appreciated.  We are committed to ensuring, both individually and collectively, that we do not permit or practise any form of discrimination, whether direct, indirect, or by way of victimisation, against any person, or any harassment of any person.